CBC
Specialist practice

Dilapidations surveyors, acting for landlords and tenants

Dilapidations is a specialist discipline in its own right. We act on the full lifecycle of commercial dilapidations matters across the UK, from pre-expiry strategy through to settlement, for both sides of the lease.

Author
CBC Surveyors
Updated
Updated 2026
Reading time
6 min read

Overview

A dilapidations claim turns on three things: the lease, the evidence, and the commercial position of the parties. Specialists handle all three in parallel. Generalists tend to handle the first well, the second adequately, and the third not at all, which is why mishandled dilapidations claims so often settle for materially more, or less, than they should.

We act for commercial landlords and tenants, never on the same matter. Acting for both informs how we approach each instruction, because we have full visibility of how the other side will think.

What dilapidations surveyors do

A dilapidations surveyor advises on, prepares, defends or negotiates claims arising under the repairing, decorating, reinstatement and yielding-up covenants of a commercial lease. The work spans the full lifecycle of a lease, but concentrates around lease end.

For landlords, that means preparing schedules of dilapidations, drafting quantified demands and progressing the claim through negotiation and the Pre-Action Protocol. For tenants, it means reviewing schedules and quantified demands served on them, advising on exposure under the lease and the Section 18 cap, drafting responses and negotiating settlement.

For both sides, the discipline draws on building surveying, lease interpretation, valuation principles and commercial negotiation. The cases that settle well are almost always those handled by surveyors who do dilapidations daily.

The dilapidations lifecycle

A typical commercial dilapidations matter passes through four stages. Specialist input adds value at every stage, but the highest-leverage point is pre-expiry, before the schedule is even prepared.

  1. Pre-expiry strategy. 6 to 18 months before lease end. Realistic exposure, options for reducing it, decisions on strip-out and reinstatement.
  2. Schedule preparation and service. Interim or terminal schedule prepared on evidential basis and served per the lease.
  3. Response and quantified demand. Tenant response, landlord quantified demand, opening of formal Pre-Action Protocol process.
  4. Negotiation and settlement. Scott schedule, without- prejudice meetings, settlement, with the option of mediation or proceedings if matters cannot be resolved.

The legal and valuation framework

Dilapidations claims sit on top of three frameworks: the lease itself, the Pre-Action Protocol for Claims for Damages in Relation to the Physical State of Commercial Property at Termination of a Tenancy, and Section 18 of the Landlord and Tenant Act 1927.

The lease defines the obligations and the standard of repair. The Protocol governs how a properly run claim is presented and progressed. Section 18 caps the landlord's recovery at the diminution in the value of the reversion caused by the breaches. A claim that ignores any one of the three is vulnerable.

Why specialist surveyors matter

Most claims that escalate do so not because the underlying merits are fragile, but because one side, or both, has relied on input that misses the lease interpretation, the Section 18 cap, or the realistic settlement position. The cost of that is paid in legal fees and time, not surveying fees.

Key takeaways

What to remember

  • 01Instruct a specialist before the position hardens, ideally pre-expiry.
  • 02The lease, the Protocol and Section 18 each shape the claim. All three must be in view.
  • 03Quality of surveying input is usually the deciding factor in how a claim settles.
  • 04Acting for both sides materially sharpens advice on each.
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