CBC
Service · Tenant-side

Quantified demand review

If a quantified demand has been served on you, the clock is running. We review the demand against the lease, the schedule, the Section 18 cap and the realistic settlement position, and advise on the response.

Author
CBC Surveyors
Updated
Updated 2026
Reading time
5 min read

Overview

A quantified demand is the landlord's formal statement of the loss said to flow from the tenant's alleged breaches. It opens the formal Pre-Action Protocol process and starts the timetable for response. Specialist review at this point is the highest-leverage moment in tenant-side dilapidations work.

What a quantified demand contains

Under the Pre-Action Protocol, a properly served quantified demand sets out:

  • The schedule of dilapidations, with all relevant items
  • The landlord's quantification of loss, item by item
  • Any consequential losses claimed (e.g. loss of rent, fees)
  • An endorsement that the landlord intends to carry out the works, where applicable
  • A statement of the landlord's intentions for the property

What our review covers

We test the demand on four axes, each of which can materially reduce the landlord's recoverable sum:

  1. Lease. Are the items actually breaches under the covenants relied on?
  2. Schedule. Is each item evidentially supported and properly costed?
  3. Section 18. What is the diminution in the value of the reversion?
  4. Landlord's intentions. Is the property to be re-let, refurbished or redeveloped?

Response and negotiation

Following review, we draft a structured response setting out the tenant's position item by item, conceding what should be conceded, contesting what should be contested, and proposing a settlement position grounded in the Section 18 reasoning. From there we negotiate through to settlement.

Key takeaways

What to remember

  • 01Get specialist input on a quantified demand quickly, the timetable starts running on receipt.
  • 02Section 18 and the landlord's intentions are usually where the largest reductions sit.
  • 03A well-structured response sets the tone of the entire negotiation that follows.
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Quantified demand received?

Send the demand and the lease and a specialist surveyor will return a clear initial view the same working day.
Common questions

Frequently asked

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