CBC
Guide · Cost & exposure

How much does a dilapidations claim cost, and how do you reduce it?

Terminal dilapidations claims commonly run from a few thousand pounds for a small high-street unit to several hundred thousand for a multi-floor office or large industrial demise. The figure on the Quantified Demand is rarely the figure that settles. The gap between the two is where specialist input pays for itself many times over.

Author
CBC Surveyors
Updated
Updated 2025
Reading time
8 min read

Overview

Dilapidations claim values are driven by the size and type of the demise, the lease covenants, the condition at yield-up and, critically, by the Section 18 cap on damages. The figure landlords initially serve is often substantially higher than the figure that fairly reflects the diminution in the value of the reversion. Reducing the exposure is a question of evidence, valuation and disciplined negotiation under the Pre-Action Protocol.

What drives a dilapidations claim

The headline cost on a Quantified Demand is built up from a Schedule of Dilapidations: each alleged breach of the repairing, decorating, reinstatement and statutory covenants is costed and totalled. Size of demise, building type and the scope of reinstatement (yielding back to original layout, removing tenant alterations) are the principal cost drivers.

The Section 18 cap, why the served figure rarely settles

Section 18(1) of the Landlord and Tenant Act 1927 caps damages for breach of the repairing covenant at the diminution in the value of the reversion caused by the breach. If the landlord is going to demolish, refurbish or change use, the diminution may be nil, regardless of the cost of the works in the schedule. That cap is the single most powerful lever in tenant defence.

Supersession, and the landlord's intentions

Where the landlord intends works that would supersede the disrepair (a strip-out and refit, change of use, demolition), the cost of the tenant's notional remedial works falls away to the extent it is superseded. Establishing the landlord's actual intentions, through marketing evidence, planning applications, refurbishment specifications and direct enquiry, is a routine part of tenant-side defence.

How a Schedule of Condition reduces the figure

Where a properly prepared Schedule of Condition was taken at lease grant, items that were already present are removed from the claim before negotiation begins. On older buildings this can take a five-figure claim down by 30–60% in a single defensive pass.

What CBC does to reduce exposure

We review the Quantified Demand against the lease, the original Schedule of Condition (where one exists), the actual condition at yield-up and the landlord's likely intentions. We then prepare the formal response, supported where appropriate by a Section 18 valuation, and negotiate to settlement under the Pre-Action Protocol, frequently via a Scott schedule.

Specialist insight

What we'd check before paying anything

Three checks before any tenant pays a dilapidations claim: (1) is there a Section 18 cap that materially reduces or eliminates the diminution, (2) what does the landlord actually intend to do with the property at yield-up, and (3) which items in the served schedule were already present at lease grant. The cheapest reaction, paying the served figure to make it go away, is almost always the most expensive outcome.

, CBC Surveyors

Key takeaways

What to remember

  • 01The figure served is rarely the figure that settles.
  • 02Damages are capped by the Section 18 diminution in the value of the reversion.
  • 03Landlord intentions can supersede some or all of the claimed remedial works.
  • 04A Schedule of Condition at lease grant materially reduces the recoverable claim.
  • 05Specialist surveyor input typically saves multiples of the fee in settlement.
Related service

Specialist dilapidations advice for tenants and landlords

Send the Quantified Demand or schedule and we'll review it on a fixed fee, same working day. We act for tenants defending and landlords recovering across the UK.

Common questions

Frequently asked

Start your enquiry

Talk to a specialist dilapidations surveyor

Send a brief and a specialist will respond the same working day with a clear view on your position and the next practical step.

Get advice