Privacy Policy
Last updated: 2026
1. Who we are
This website is operated by Commercial Building Consultancy Ltd ("CBC", "we", "us"), a company registered in England and Wales (Company No. 15757000, VAT No. GB 502 1808 34). We are the data controller for personal information submitted through this site.
2. Information we collect
We collect information you provide directly when you request a quotation or contact us, including your name, email address, phone number, company and details of the property or instruction. We also collect limited technical information automatically, such as IP address, browser type and pages visited, for security and analytics purposes.
3. How we use your information
We use personal data to:
- respond to enquiries and provide quotations
- deliver and administer our surveying services
- send service-related correspondence
- improve the website and our service offering
- comply with legal and regulatory obligations
4. Lawful basis
We process personal data on the basis of legitimate interests (responding to enquiries and operating our business), contract (delivering instructed services) and legal obligation where applicable.
5. Sharing your information
We do not sell personal data. We may share information with trusted service providers who support our operations (such as hosting and email infrastructure), and with professional advisers or authorities where required by law.
6. Data retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting or reporting requirements.
7. Your rights
You have the right to access, correct or request deletion of your personal data, object to processing, and lodge a complaint with the Information Commissioner's Office (ICO). To exercise any of these rights, please contact us using the details below.
8. Contact
For privacy queries, please contact Commercial Building Consultancy Ltd via the enquiry form on this website.