CBC
Guide · Resolution

Resolving dilapidations disputes: Section 18, Scott schedules and ADR

The substantial majority of dilapidations claims settle without litigation. The route to settlement runs through the Pre-Action Protocol: Quantified Demand, tenant response, Section 18 valuation where in play, Scott schedule, and ADR (most commonly mediation) where direct negotiation does not close the gap.

Author
CBC Surveyors
Updated
Updated 2025
Reading time
8 min read

Overview

Dilapidations disputes turn on a small number of recurring issues: was the defect pre-existing, what is a reasonable scope of works, what is the diminution in the value of the reversion, and is the landlord's intended use consistent with the works claimed. The Pre-Action Protocol provides the structured framework within which those issues are worked through.

Where dilapidations disputes typically arise

Disputes generally crystallise around four issues: (1) was the defect pre-existing at lease grant, (2) what is a reasonable scope and cost of remedial works, (3) what is the Section 18 diminution in the value of the reversion, and (4) is the landlord's intended use consistent with the works claimed. Each has its own evidence base and its own resolution route.

Section 18, the statutory cap on damages

Section 18(1) of the Landlord and Tenant Act 1927 caps damages for breach of the repairing covenant at the diminution in the value of the reversion caused by the breach. Where the cap is in play, a chartered valuation surveyor prepares a diminution valuation. This often produces a settlement figure substantially lower than the cost of works in the schedule.

The Scott schedule

The Scott schedule is the working document of the negotiation: landlord's claim, tenant's response, surveyors' agreed positions, residual disputes, item by item. Scott schedule discipline is where most claims actually settle. Engaged surveyors on both sides typically agree two-thirds to three-quarters of items in the first pass, leaving a narrow set of residual disputes.

Alternative dispute resolution

The Pre-Action Protocol expects parties to consider ADR before issuing proceedings. Mediation is the most common route, typically a single day, with both parties' surveyors and solicitors in attendance. Settlement rates at mediation are high.

How a Schedule of Condition shortens the dispute

Where a properly prepared Schedule of Condition is in place, items that were documented at lease grant are removed from the claim before negotiation begins. The dispute, if any, narrows to genuine post-lease deterioration: materially smaller in scope and faster to settle.

Specialist insight

What we see in practice

The dilapidations claims that settle quickly and at fair values are those where engaged specialist surveyors on both sides work the Scott schedule with discipline and where, ideally, a properly prepared Schedule of Condition exists. The claims that escalate, drag on and end up before the courts are those without that combination.

, CBC Surveyors

Key takeaways

What to remember

  • 01Most dilapidations disputes settle without litigation under the Pre-Action Protocol.
  • 02Section 18 valuations frequently drive settlement values below the cost of works.
  • 03Scott schedule discipline is where most items are agreed.
  • 04ADR, typically mediation, closes the gap on residual disputes.
  • 05A Schedule of Condition at lease grant materially shortens any subsequent dispute.
Common questions

Frequently asked

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